Effective Date: 14 August 2025
Last Updated: 14 August 2025
EpiqTech SA (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This policy outlines how we collect, use, disclose, and protect your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
We may collect and process the following types of personal information:
Full name, contact details (email, phone number)
Company name and job title
Billing and payment information
Website usage data (IP address, browser type, pages visited)
Any other information voluntarily provided via forms, emails, or support channels
Your personal information is used to:
Provide and maintain our services
Communicate with you regarding projects, support, or updates
Process transactions and send invoices
Improve our website and service offerings
Comply with legal obligations
We do not sell or rent your personal information. We may share it with:
Trusted service providers who assist in delivering our services (e.g., hosting, payment processing)
Legal authorities if required by law or to protect our rights
Business partners only with your explicit consent
We implement robust technical and organizational measures to safeguard your information, including:
SSL encryption
Secure servers and firewalls
Access controls and authentication protocols
Under POPIA, you have the right to:
Access your personal information
Request correction or deletion
Object to processing
Lodge a complaint with the Information Regulator
To exercise these rights, contact us at greg@epiqtechsa.co.za.
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Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
We may update this policy periodically. Changes will be posted on this page with the updated effective date.
If you have any questions or concerns about this policy or how your data is handled, please contact:
EpiqTech SA
Email: greg@epiqtech.co.za
Phone: +27 (0)31 555 1234
Address: Hillcrest, Durban, KwaZulu-Natal, South Africa