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🔐 Privacy Policy – EpiqTech SA

Effective Date: 14 August 2025

Last Updated: 14 August 2025

1. Introduction

EpiqTech SA (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This policy outlines how we collect, use, disclose, and protect your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

2. Information We Collect

We may collect and process the following types of personal information:

  • Full name, contact details (email, phone number)

  • Company name and job title

  • Billing and payment information

  • Website usage data (IP address, browser type, pages visited)

  • Any other information voluntarily provided via forms, emails, or support channels

3. How We Use Your Information

Your personal information is used to:

  • Provide and maintain our services

  • Communicate with you regarding projects, support, or updates

  • Process transactions and send invoices

  • Improve our website and service offerings

  • Comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal information. We may share it with:

  • Trusted service providers who assist in delivering our services (e.g., hosting, payment processing)

  • Legal authorities if required by law or to protect our rights

  • Business partners only with your explicit consent

5. Data Security

We implement robust technical and organizational measures to safeguard your information, including:

  • SSL encryption

  • Secure servers and firewalls

  • Access controls and authentication protocols

6. Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to processing

  • Lodge a complaint with the Information Regulator

To exercise these rights, contact us at greg@epiqtechsa.co.za

7. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences via your browser settings.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

EpiqTech SA 

Email: greg@epiqtech.co.za

Phone: +27 (0)31 555 1234

Address: Hillcrest, Durban, KwaZulu-Natal, South Africa